If you’re looking to speak to a person at Amazon, try typing “Talk to a representative” into the live chat system. How to contact Wayfair: Easily get in touch with customer service line How do I reach a human at Amazon customer service? This number operates 24/7.Īmazon’s customer service email address is but as Insider reports, the e-commerce company prefers to handle support via live chat or phone.Īmazon operates a customer service Twitter account under the handle The account tweets answers to questions in 12 languages. This will open a new window, where you can chat with an automated messenger bot.Ĭontact an Amazon representative by calling 1-88. When you select “something else” on the customer service help page, the “I need more help” option will lead you to Amazon’s live chat. How to contact AmazonĪmazon’s customer service page includes options for most customers’ needs, including questions about deliveries, login and security, subscriptions, payments, accessibility and even a section for “something else.” Clicking on “something else” leads to another multi-option menu where additional answers may be found.Īmazon’s customer service center also hosts a “help library” where users can type their questions for better luck on specific inquiries. Here you can find out how to contact Amazon and choose the method of your preference. Whatever your inquiry, Amazon has several options for getting in contact with Amazon's customer service desk. Maybe you need help changing the address your package is shipping to or there is a problem with your account. Maybe your package didn’t arrive or you're regretting that Black Friday purchase. You can change the payment method on the View Order Details page.Though Amazon is known for efficiency and speed, there may be a few snags along the way like with any online delivery service. The order and payment were suspended because of problems with the payment method, but providing another payment method can reopen the order. The order is closed with no payment made. The order is closed and payments are complete. The order is closed but additional charges are possible (for example, for multi-item orders and additional shipping charges). Payment is completed, but the order remains open until no more charges are possible. The order is open because payment is pending. Use the information below to understand the order status. The Account Activity page and the View Order Details page might each show a different status for an order. Tip: If you don't see your order, scroll to the bottom of the page and select Your Amazon Payments account under Can't find what you’re looking for?, or check your orders in your account by clicking See your orders. To see more details of a specific order, including merchant contact information, click Details.Go to Amazon Pay, click Sign in, and select Check your Amazon Pay orders.You can review all transactions made after August 2017 (although some earlier transactions might also appear). Customer help > Managing your orders and transactions Viewing orders and transactionsĪmazon Pay provides a single view of your orders and transactions.
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